ANZ has stated that it will assist flood-affected businesses and customers in South Australia.

The financial support extended by the bank includes:

• Short-term payment relief on home loans, credit cards, personal loans and some business loans (we may still charge you interest during that period)
• Waiving fees for restructuring business loans
• Waiving fees for accessing term deposits early

ANZ General Manager for South Australia, Kathleen Jahour, said:

“We understand the challenges many South Australian businesses and households may be facing as a result of the recent flooding across the state, and we are here to support our customers with immediate financial help at this difficult time.

“With more flooding expected over the coming weeks, the safety of all residents in flood-affected areas remains a priority, but when customers are ready, we are here to help them rebuild and recover.”

Customers of ANZ who are having trouble paying their bills because of flooding can call 1800 149 549 or go to anz.com.au/support/natural-disaster-support to get help.

Customers can also go to their local branch or call their relationship manager to talk about how the change will affect their business or personal circumstances.

Customers with ANZ Home and Contents Insurance may be eligible for emergency funds and temporary housing.

To lodge an insurance claim, customers can call 13 16 14 or visit anz.com/insuranceclaims.

Last month, ANZ helped customers in Victoria, New South Wales, and Tasmania affected by floods.

The bank continues its financial aid because many towns are still dealing with the effects of floods and bad weather.

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Source: ANZ