Freshworks, Inc. is a software and services company based in the United States of America. With a risk rating score of 21.5, the company falls under the category of medium risk according to its ESG score. Freshworks provides a SaaS platform for small and medium-sized businesses to support customers across various channels such as e-mail, phone, website, and social networks. The company's solutions cater to customer support and IT service management needs, and have expanded to include Sales and Marketing automation products. Freshworks helps organizations acquire, engage, and serve their customers and employees globally, with revenue streams from regions including North America, Europe, the Middle East and Africa, Asia Pacific, and others.