The SMART Outsourcing initiative aims to extend our commitment to livable and workable standards for third-party employees and brand promoters beyond our direct workforce. Workers on HEINEKEN property (such as cafeteria and security staff) who are not directly employed by or paid by the company are referred to as "third party employees."

Taking care of our third-party employees a key part of our Human Rights practices at HEINEKEN and at Nigerian Breweries. The overarching objective of the SMART Outsourcing programme is looking beyond our direct employees, to continue our work to ensure fair living and working standards for third party employees and brand promoters.

Third party employees are all workers globally who are not directly employed or paid by HEINEKEN but who work on our premises (such as canteen and security personnel) or deliver labor-based services on behalf of HEINEKEN (for example, brand ambassadors and drivers). In line with our commitment to the Consumer Goods Forum Human Rights Coalition, we are working to ensure safe working conditions for brand promoters and third-party employees around the world. They are an important part of the company, and we will continue taking steps to ensure that they work reasonable hours in a safe, healthy work environment, and earn a fair wage. 

Source: Heineken news